Interested in joining the “World’s Favorite Travel Company?” So was I, 11 years ago! I was a college grad with a dream to move to New York, and I was willing to make it happen, no matter what! I combed job boards before landing an hourly admin position at the New York Marriott Marquis and sacrificed being a manager to go to the location I wanted.
Marriott International has provided me with not just a job but a career. I was a girl who thought I’d be there for six months, a year tops, before moving on to something “bigger and better.” Well, I’m still here, 11 years later to tell you that I’d never work anywhere else. Marriott International may be the largest hotel company, but I’ve never felt like just a number. Top leadership visits and spends time with associates around the world to show that they care.
My contributions have always been valued, and I’ve also been able to create my path. With the acquisition of Starwood Hotels & Resorts in 2016, I now have the opportunity to work for 30 brands, and the possibilities seem endless!
Marriott International is always focused on finding the right talent, for the right role, at the right time. I’m the ‘girl on the ground’ that’s here to help JWU students answer questions and hopefully find an amazing career with Marriott like I have. Here are some things to think about and help you prepare for the upcoming Career Fair to see if Marriott is a company you see yourself with.
Some of the questions I hear a lot are:
What exactly IS Marriott International looking for in a candidate?
As a recruiter, I’m trying to make the best fit. I look at a candidate’s resume, his/her preferences in what discipline he/she would like to work in as well as location preference, as well as his/her performance in our interview process.
What is it like to interview with Marriott International?
We ask behavioral-based interviewing questions. Research has shown that past behavior is often indicative of future behavior as humans tend to be creatures of habit. So, we ask questions that will cause you to reflect on your experiences in the past and tell us about them. An easy way to formulate an answer is by using an acronym: STAR. Tell me a story about one specific SITUATION you were in or the TASK you were given from the past; tell me about the specific ACTIONS you took to resolve that situation; finally, give me the RESULTS of your actions.
How long is the interview process?
o For an Intern candidate, there is one on-campus (or via phone) interview and then a decision is made.
o For a Voyage candidate, first an on-campus (or via phone) interview is completed. Should the interview be completed successfully, then a leadership assessment is sent, followed by a pre-recorded video interview. Finally, there is one final interview, and after that, a decision is made. The Voyage process has more steps than an internship since this is our fast-track to your first managerial role upon graduation; we want to make sure that we’re a good fit for you and vice versa.
Any tips or tricks to help me succeed?
o First, show up early. If you’re on time, you’re late.
o Come dressed in business professional—always! It’s important to look like you want the job and are prepared and ready.
o Bring your resume! You might assume I already have it, and it’s likely that I do. However, bringing it just shows that you are prepared and that you took the extra time to print it. I expect that a candidate would sit down and present it—I shouldn’t have to ask for it.
o Do your research. Connect with me on LinkedIn. Find out some fun facts about Marriott International. And ALWAYS have questions about the company or the position prepared for the end of the interview. It’s better if you ask questions about the position then about me the recruiter; while it’s good to get to know me, it’s more important that you understand the job you’re interviewing for so you can make a decision if it’s the right fit for you.
What are your next steps? Always start with Career Services at JWU. They are my connection to the university, and I partner closely with them to schedule my visit and interviews. Career Services will always have the most up-to-date information including application deadlines. They can also provide you counseling and assistance with mock interviews, answer questions, and make connections with me and other recruiters who come to campus. Most importantly, in order to be considered for an interview at JWU, you need to apply online via Handshake (link.jwu.edu > jobs & internships > search jobs), as well as Marriott International’s portal: www.marriottu.com. It’s two steps, but doing so will get you early access to sign up for interviews! We have to have you in both systems in order to be considered.
Interested in learning more about Marriott International? Head on over to www.marriottu.com where you can find out more information about our programs. I’m looking forward to seeing you!
Experiential Education & Career Services thanks Sarah D'Angelo, Recruiting Manager, Talent Acquisition & University Relations – Americas of Marriott International for contributing this blog to JWU students. What better way to learn what it takes to launch your career than hearing from a recruitment professional like Sarah. Thank you Sarah!